Our approach
We want this site to be readable and usable for as many people as possible. It includes descriptive headings, image descriptions, keyboard focus indicators, a skip-to-content link, a responsive layout and expandable FAQs that work with a keyboard.
Ways to use the site
You can zoom text using your browser and navigate links with the Tab key. The mobile navigation can be opened using its Menu button and closed using Escape. The street self-assessment runs locally without submitting your answers.
Known limitations
The original downloadable brochures and case-study PDFs may not have a fully accessible reading order or text alternatives for every graphic. Older client and award logos may include small text. The optional video is provided through YouTube and its accessibility features depend on that service. This site has not yet undergone a full independent accessibility audit; we do not claim certified conformance.
Ask for help
If a page or document is difficult to use, email Contact us or call 0800 328 9390. Tell us the page, the difficulty and the format you need, and we will discuss a suitable alternative.
Last updated: 8 October 2026.